We are committed to providing the best possible medical care. We do not believe we can provide excellent medical care when we allow patients to be treated without being seen and evaluated by a physician. To provide the most efficient service, we ask that patients see their regular physician if possible.
Following is some important information about our phone in prescription policy. Please remember that due to patient privacy regulations, medical advice may only be given to an established patient or family member as indicated by the HIPAA release.
THANK YOU for taking time to review our policies. Please feel free to ask any questions or share any special concerns with us.
PATIENTS ON MAINTENANCE MEDICATIONS
Some of our patients take daily medication for an ongoing problem that has been diagnosed by one of our physicians. We will continue to call-in medication refills for those patients over the course of one year. All patients must be seen and evaluated on an annual basis to continue to receive maintenance medications.
PATIENTS SEEN WITHIN ONE MONTH AND NO BETTER
Patients who have come to the office within the last thirty days with an acute problem and have been prescribed a medication by a physician might feel that they have not improved after completing the medication. Those patients may contact our office nurse to discuss other appropriate treatments.
POST-OP SURGICAL PATIENTS
Patients who have had surgery within two weeks can call our office nurse to discuss any medication needs they might have.
ANTIBIOTICS: Only if the patient was seen and treated within last 30 days. A follow-up appointment is required.
All medication refill requests MUST come via fax from your pharmacy. Refills of medications used for “chronic” conditions require an annual visit with the physician.
NARCOTICS WILL NOT BE CALLED IN AFTER HOURS BY A PHYSICIAN OR NURSE.
OTHER PHONE- IN REQUESTS
All other patients must be seen by a physician before any prescription medicine can be prescribed.